Terms & Conditions
Effective Date: 23rd March 2026
- Acceptance of Terms
By accessing the MindMend website or utilizing our clinical services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
- Nature of Services
MindMend provides professional psychotherapeutic, counseling, and neuropsychological support services. While our interventions are grounded in evidence-based practices, therapy is a collaborative process and we cannot guarantee specific psychological outcomes.
- Medical Emergencies
MindMend is not a crisis center or an emergency medical service. If you are experiencing a life-threatening psychiatric emergency, experiencing suicidal thoughts, or are in immediate physical danger, do not use this site. Please immediately contact your local emergency services or visit the nearest hospital emergency room.
- User Responsibilities
- You agree to provide accurate, current, and complete information during the intake and booking process.
- You agree to maintain respectful and appropriate conduct during all communications and therapy sessions.
- You are responsible for ensuring a private, distraction-free environment if utilizing tele-therapy services.
- Intellectual Property
All content on this website, including text, graphics, logos, and clinical materials, is the property of MindMend and is protected by applicable intellectual property laws.