Privacy Policy
Effective Date: 23rd March 2026
- Introduction
Welcome to MindMend. We are committed to protecting your privacy and ensuring the confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (www.mindmend.co.in) or engage in our clinical services.
- Information We Collect
- Personal Identification Information: Name, email address, phone number, and billing details collected during appointment booking.
- Sensitive Health Information: Intake forms, psychological history, and clinical session notes. All therapeutic data is treated with the highest level of medical confidentiality.
- Usage Data: Standard website analytics, including IP addresses and browser types, to improve our website experience.
- How We Use Your Information
- To provide, schedule, and manage your clinical care.
- To communicate with you regarding appointments, billing, or practice updates.
- To comply with legal and regulatory obligations regarding mental health record-keeping.
- Confidentiality and Exceptions
The relationship between client and therapist is strictly confidential. Information will not be shared with third parties without your explicit written consent, except under the following legally mandated circumstances:
- If there is an imminent threat of harm to yourself or others.
- In cases of suspected child, elder, or dependent adult abuse.
- If your records are subpoenaed by a court of law.
- Data Security
We implement robust, industry-standard security measures to protect your personal and clinical data against unauthorized access, alteration, or disclosure.
- Contact Us
For any questions regarding your privacy, please contact us at:
- Email: info@mindmend.co.in
- Phone: +91 84489-22012